Returns

1. We do not accept any returns, except for "defective product".
2. Under any circumstances, we are not responsible for loss or damage from an accident resulting in injury or death, an accident resulting from natural disasters, social damage such as loss of time or money, caused by the use or non-use of our products.
3. For ordinary expected time of arrival for ordered product, please refer to "Shipping". Please anticipate that the expected time of delivery may change due to unanticipated circumstances (such as weather conditions or transportation problems).
4. For overseas customers, the final price will depend on the exchange rate at the time of ordering. If you order product from our website, your credit card will be charged at the exchange rate current at the time of ordering.
5. If ordered product that you receive is damaged during shipping, please contact us by Email: sales@fins4sale.com before returning the item.

Defective product

If we confirm that the returned product is defective and it was a result from our error, we will ship you the identical new product as a replacement. Please note that it may take us 3 to 5 business days to examine the product and process your request. The defective product must be returned with the receipt or invoice included in the original package.

Returns

For any defective or damaged product, which meets all the requirements for "defective product" above, and replacement of identical product, or its equivalent, will be dispatched within 14 business days of receiving the returned product. Or we may grant refunds for defective product.

Other

• If we confirm that the return is not defective nor a result of our error, we may ask the customer to pay the shipping costs.
• We will pay the return shipping costs when the customer returns defective or damaged product to our office.
• If the return is due to the customer's own convenience rather than defective product, please pay for return shipping costs and other fees.
• Be sure to contact us first before returning any product.
• When returning defective product, please include a note in the package explaining why the product condition is considered defective.
• This guarantee policy will not limit any legal right of the customer.