Defective product
If we confirm that the returned product is defective and it was a result from our error, we will ship you the identical new product as a replacement. Please note that it may take us 3 to 5 business days to examine the product and process your request. The defective product must be returned with the receipt or invoice included in the original package.
Returns
For any defective or damaged product, which meets all the requirements for "defective product" above, and replacement of identical product, or its equivalent, will be dispatched within 14 business days of receiving the returned product. Or we may grant refunds for defective product.
Other